Pure Green Coffee Company

Pure Green Coffee Company Legal Notes

Shipping and Returns

If you have any questions about Pure Green Coffee and our products, you should find the answers here, but if you don’t, please feel free to email us at [email protected] and we’ll get back to you as soon as we can.


Delivery costs

UK Customers

SERVICEPRICEINFO
Mail – 48-hour tracked£7.50 (FREE over £30.00)3-6 working days from order date


Polish Customers

SERVICEPRICEINFO
Mail – 48-hour tracked£2.341-2 working days from order date.


EU Customers

Please note – some orders are too heavy / large for our postal service, so we will be in touch with an international courier quote for you.

SERVICEPRICEINFO
Mail – tracked EU£8.808-10 working days from order date


International Customers

Please note – some orders are too heavy / large for our postal service, so we will be in touch with an international courier quote for you.

SERVICEPRICEINFO
Mail tracked International£11.402 – 3 weeks from order date

Shipping worldwide

We do indeed, although with some minor exceptions. Shipping costs vary, depending on the destination and although we aim to process your order within two days, delivery times also vary, depending on the destination. You can find full details of shipping costs and delivery times on the Pure Green Coffee website shipping page.

What happens once I’ve placed my order?

You’ll receive an email confirming your order. If for some reason you don’t receive a confirmation order, please get in touch with us at [email protected]. We aim to get back to you within 48 hours, but usually respond more quickly than that.

Cancelling an order

If you’d like to cancel your order, please email us at [email protected] As long as it hasn’t been processed, we will be able to cancel your order and issue a refund to the credit card account you originally paid with.

Returns

If you wish to return your order, please do so within 14 days of delivery. The product must be in the the condition in which you received it, so we can’t accept a product which has been opened, and we don’t pay for return shipping. Within 14 days of receiving your returned item we will issue a refund to the credit card account you originally paid with.

 

Pure Green Coffee Privacy Policy

Who we are
Our website address is: https://puregreen.coffee.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics

We use Google analytics to track website statistics that help us to make our website better based on website peak times, location and browser / devices used to connet to our website.  Personal data is anonymous and we do not share this information with any third party.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We store information that you register on our website including full name, address, contact number, email address and history of purchases made on our website.  This helps us to offer a better service to our customers as it allows our customers to easily order products without having to refill your information each time they make an order from our website.  You can request your data to be removed by contacting us at [email protected]

Additional information

How we protect your data

We store your data on a secure server and sensitive data is encrypted using MD5 Hash algorithm.

When you make a purchase

Pure Green Coffee Company Ltd products, we collect the personal information you give us such as your name, address, email address, phone
number.
When you browse our store, we also automatically receive via our shop operator (Woocommerce) your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may send you emails about our store, new products, promotion events ONLY with your consent.
We use such data to quickly process your transactions and provide better service in response to customers’ requests.
 
Credit card information is always encrypted during transfer over networks using official payment gateway plugins.
Pure Green Coffee Company Ltd does not store your credit card information on our system.

By providing us with personal information necessary to complete the purchase we imply that you agree that we collect such data for that specific reason only.

Request to remove your data

As per GDPR policies you may request all data that we have of our customers, or request the removal of your data on our system at anytime by contacting us by email at [email protected] or by mailing us at Pure Green Coffee Company Ltd registered office:

20-22 Wenlock Road
N1 7GE
London, England


Third party data storage

Please note that payment gateways and other payment transaction processors have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Pure Green Coffee Company Terms and Conditions

Please read Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.

Terms and Conditions
This website is operated by Pure Green Coffee Company Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Pure Green Coffee Company Ltd. Pure Green Coffee Company Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Product” and agree to be bound by the following terms and conditions (“Terms”).

Before using the Product
Our Products are made of natural ingredients, however, please consult your doctor before taking any of our Products or starting exercising with our FIT program, if you:
have a specific medical condition or are taking medication; are pregnant or breast feeding.  If you are under the age of 18 please seek parental permission to use this product.

Privacy policy
Please refer to our Privacy Policy section
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Product, use of the Product, or access to the Product or any contact on the website through which the service is provided, without express written permission by us.

Promotion Terms and Conditions

  • The promotion is valid for a limited time only. Pure Green Coffee Company Ltd reserves the right to cancel it at any time.
  • If you do not purchase the qualifying items added to your Shopping Basket when the promotion is in effect, the discount will not apply.
  • The promotion applies only to qualifying items displaying the offer message on their product information pages.
  • Unless the promotion indicates otherwise, it applies to the lowest priced qualifying item and may not be combined with other offers.
  • All qualifying items must be purchased in one order and shipped to a single address.
  • If you return any of the promotion items, we will subtract your discount from your return credit.
  • Shipping and handling charges apply (where applicable) to all products.
  • This promotion may not be combined with other offers.
  • Offer good while supplies last.
  • Void where prohibited.
  • If you remove any of the promotion items from your Shopping Basket or violate any of the Terms and Conditions, the promotion will be invalid, and the discount will not apply.

Cancellation
If you wish to cancel an order, you must submit your order cancellation immediately by sending an email to [email protected] with a subject heading of “Cancel order #order number”. We ship all orders within a single business day. Thus, if cancellation requests are received more than 2 hours after the order was placed, we will be unable to refund purchases.
However, you are entitled to return goods to us in accordance with the Returns section below.

Returns
You may return any product within 14 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will be responsible for paying for your own shipping costs for returning your item. Any associated shipping costs or fees are not refundable. If you were granted a free shipping option, costs of such option in the amount of £8, will be deducted from original order amount when refunded.

To Complete your return we require receipt (order confirmation) or proof of purchase
We reserve the right to refuse service to anyone for any reason at any time (in particular due to stock shortage).
Prices for our Product are subject to change without notice.
We reserve the right at any time to modify, limit or discontinue the sales of our Products (or any part or content thereof) to any person, geographic region or jurisdiction, in particular due to the delivery issues. If this happens after your order was submitted, we
will inform you immediately.
Our products are made of high quality ingredient, that should help you in losing weight and detox your body, however we cannot warrant that the quality of our products, will meet your expectations.
In no case shall Pure Green Coffee Company Ltd, its owners or its employees be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
***
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our Products for any illegal or unauthorized purpose nor may you, in the use of the Products, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of our services.
Questions about the Terms should be sent to us at [email protected]

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